16th August 2007
Most health care managers spend a good portion of their day dealing with patients both directly and indirectly. If there's one thing I've noticed it's the comfort that consistency brings to their medical experience. By that I don't just mean having a doct...
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09th August 2007
Apparently, many people have been promised things that were never delivered when dealing with medical billing services. Sadly, I don't know of any companies that I really feel comfortable recommending. What I can offer is a few tips when looking for a bil...
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02nd August 2007
Today was a bad day. A high-maintenance patient who has been difficult in the past had a meltdown in our waiting room (which was full), yelling at our receptionist for having to wait longer than they would've preferred.
Now I realize the ball does get ...
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31st July 2007
Working for a doctor could be seen as a perk in terms of your personal healthcare. After all, nobody likes going in for a check-up, so the more convenient the terms, the better. Also, it's comforting to have insider knowledge of a skilled physician whom y...
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27th July 2007
Recently, I had to fire an employee who had stolen money from our office. She wasn't caught in the act, and I wouldn't have missed the money. I only found out because she had a guilty conscience. She had overspent her bank account during Christmas, and ha...
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01st July 2007
I was reading a recent survey that said if given the choice, most people would rather get increased healthcare coverage than a pay raise. We in the industry know it's a mess and that many people delay getting treatment for fear of depleting their savings....
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26th June 2007
I was overjoyed by a recent article describing how the Department of Veteran Affairs health system is now virtually paperless. An electronic patient database is something I've spoken of before, and I am always shocked when I hear of medical offices where ...
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